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Frost & Sullivan Award for Implico´s downstream solutions
Award recognizing customer value presented in California



12.09.2011  + + +   Implico is the recipient of this year's "Global Customer Value Enhancement Award" from Frost & Sullivan. The global business research company thus recognizes the role that Implico's integrated, high-end software products play in creating direct added value for its customers, who thereby secure competitive advantages. 

The prestigious award is presented in a number of categories. Implico is the recipient in the category "Downstream Distribution Automation Solutions for Oil and Gas industry". With the downstream solution market recently analyzed by Frost & Sullivan, Research Analyst A. S. Udaya Kumar explains the decision to choose the consulting and software company: “Implico understands the end customer’s process and requirements, which enable it to provide an enhanced value proposition, consistently delivering innovative software solutions that cater to the diverse requirements of oil and gas downstream customers. Domain expertise and industry-leading KPI’s delivered through its solutions, coupled with a customer-centric approach, have not only facilitated new market opportunities for Implico, but also led to consistent growth rates of about 12 to 18 percent per year.”

In giving other reasons for its choice, Frost & Sullivan also highlighted the fact that the process flow optimizations enabled by Implico's two industry solutions OpenTAS and SAP Oil & Gas Secondary Distribution (SAP OGSD) make it possible to reduce operating expenses by up to 25 per cent. The research company emphasizes in particular two of the main OpenTAS modules: TMS (Terminal Management System) and RDM (Replenishment and Distribution Management). In selecting the recipients of its award, Frost & Sullivan also looks in particular for ways in which potentially solutions can reduce the customer's total cost of ownership (TCO). Frost & Sullivan also sees IDM (Integrated Dispatch Management) – Implico's logistics solution for intelligent transport planning – as contributing to lower costs, noting that its improved handling of resource capacity utilization can reduce fleet sizes by up to 12 percent.

“The fact that Implico is the only terminal management & automation software solution provider in the world to be a SAP endorsed business partner explains the organization’s focus on delivering customer value,” concludes Uday.

Michael Martens, Managing Partner of Implico, is pleased about the award: “We are very honored to receive the Frost & Sullivan Award. It recognizes Implico’s strategy; focusing on our customers and their needs and interests. The award encourages us to continue working on our solutions and services, to offer the Downstream Industries worldwide the best possible customer value.”

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About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation, and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages 50 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 40 offices on six continents. To join our Growth Partnership, please visit http://www.awards.frost.com.

About Implico
As an international consulting and software company, Implico supports oil and gas companies worldwide in optimizing their business processes. The company was founded in 1983. Headquartered in Hamburg, Germany, the Implico Group (www.implico.com) has subsidiaries in the UK, Malaysia, Switzerland and the US.
Five of the world's ten largest oil companies now rely on Implico's industry experience, consultancy expertise and high-performance solutions – including OpenTAS and SAP OGSD (Oil & Gas Secondary Distribution) and IDM (Integrated Dispatch Management). OpenTAS is targeted at fuel depots and refineries, offering comprehensive functionality for administration, automation and process improvement. SAP OGSD, developed by Implico and marketed worldwide by SAP, optimizes the distribution of petroleum products. Developed by Implico, the logistics package offers functions to ensure efficient dispatching and methods for cyclical replenishment and consumption forecasting. The fast-growing Implico Group currently employs around 250 staff.

Source Implico
For more information please visit www.implico.com

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